Receipts, approvals, eligible expenses, and exception routing.
Human-centered system for operational knowledge
Workflow guidance at your fingertips.
AKAYA© turns scattered policies, forms, and decisions into source-backed answers your team can act on.
Why Akaya?
One person’s know-how.
A whole team’s next step.
01The bottleneck
She answers the same questions over & over, interrupting her work.
02Guidance in context
Cited passages keep the source in view, so answers are easy to check.
03Knowledge that lasts
You decide what’s valid and worth keeping for the next person.
The knowledge your team needs is scattered across documents, conversations, and people.
Akaya connects questions to trusted sources — and people when judgment matters.
Grounded answers
Answers you can check.
Akaya checks quoted evidence against your sources and evaluates whether it supports the answer. Help your team resolve routine questions with fewer interruptions.
- 01
- Source checks.Akaya checks that quoted text appears in the source.
- 02
- Evidence checks.Akaya evaluates whether the passage supports the claim.
- 03
- Your review.Open the cited passage and read it in context.
Human handoff
Find the right person. Keep what you learn.
Connect with someone who can help, then turn the resolution into reviewed knowledge your team can reuse.
- 01
- The right connection.Reach a relevant person with your question and context attached.
- 02
- Knowledge worth keeping.Review, edit, and choose what to save after the conversation.
Where Akaya fits.
A few ways to put your team's knowledge to work.
- Onboarding
- Help new teammates find their footing without repeating the same explanations.“What do I need before my first client visit?”
- Purchasing
- Find the requirements and approval steps before making a request.“Which approvals do I need for this software?”
- Travel and expenses
- Check the policy and supporting documents before submitting a claim.“Which receipts do I need for reimbursement?”
- Forms and requests
- Find the right form and understand what to include.“Where do I request access to the reporting tool?”
- Exceptions
- Bring in a person with context when the guidance does not cover the situation.“Who can help if my request falls outside the policy?”
And more, wherever your team relies on shared guidance.
Team
Built across AI, product, and institutional operations.
Ameeta Agrawal
AI research and language technology.
Yufei Kliebert
AI/ML engineering and product implementation.
Antonie Jetter
Product strategy, startup development, and innovation systems.
Kathi Inman Berens
Customer experience, organizational learning, and operations insight.
Request a demo
Bring your team's questions to Akaya.
Start with one workflow and the guidance you already use.
Request a demo